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Authorized Contact

The authorized contact component enables clients to configure email contacts in their XCore. It will facilitate categorization of contacts into specific topics such as Notifications, Billing, Marketing, and Microsoft Teams support channels.

attributes required default settings description
Email address Y – Email address of the authorized user
Phone Number N n/a Phone number of the user
First Name N n/a First name of the user
Last Name N n/a Last name of the user
Description N n/a Free text
Topics Y – Notifications

Marketing

Billing

Microsoft Teams

Microsoft Teams Shared Channel (Escalation, Emergency, Product Development, Hosting)